Famous Cisco Call Center Design 2022

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Cisco Call Center Design. Every production deployment must include redundancy for the core unified cce components. Call arrives at central site gateway.

Cisco Unified Contact Center Express Design Guide, Release 11.0(1
Cisco Unified Contact Center Express Design Guide, Release 11.0(1 from www.cisco.com

1, 2x mcs 7816 for cucm, cucm 8.6; The redundant components are designed to fail over automatically and recover without manual intervention. I think i need those devices that are:

Cisco Unified Contact Center Express Design Guide, Release 11.0(1

Use either unified cce or unified icm for advanced call control, such as ip switching and transfers to agents. Pcce is appropriate for lower level deployments. The results were as cisco predicted. There are two configurations of the core contact center components: